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Fit: 0.5 of 5 |
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Finish: 4.5 of 5 |
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Function: 2.0 of 5 |
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Performance: 2.3 of 5 |
| | | Poor fit, even poorer customer serviceCX Revo : Dodge Ram
November 11, 2023 Posted by: John W
Purchased in 12/2020 for Ram Rebel. once installed I noticed it had a 1 inch gap between the bulkhead of the truck and the front of the cx revo. the installing dealer crammed a lot of rubber weatherstripping in the area to take up the space. complaints were addressed by cramming more weatherstripping around the joint between the cap and truck. with the winter rains it leaked profusely into the bed of the truck. complaints and warranty requests to ARE were met with unanswered emails, unanswered phone messages and endless delays. installing dealer said they would have new cap made but that never happened. all ARE would do is send cheap patch up parts to try and plug spaces to hopefully avoid further liability for replacement. 3 years later and after the last repair this summer, the leaks are worse than ever. cap looks nice and appears to fit truck from the outside but wet weather makes it obvious it doesn't. I can't recommend this cap or ARE as a responsible, ethical, consumer friendly, aftermarket manufacturer
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