Product Reviews : A.R.E. Truck Caps and Tonneau Covers

This is the second ARE canopy that I have purchased, the first was wrote off in an accident. When the canopy was installed there was no wiring harness to connect the backup camera and there was a scratch on the exterior, now a couple weeks later I have noticed some other problems. The window frame on the passenger side is smashed in on 3 of the corners, like someone forced it with a hammer. The back doors don’t line up and are not even, and now today I went to get in the back and it is locked and won’t unlock. Whether I unlock with the provided key or with the remote lock through the truck lock. This has become a nightmare, ARE won’t even do anything about any of these issues. The company that installed it has been very helpful and are trying really hard to do right, but it is hard for them to fix the window frame since it is already installed. And now while I am away on a holiday, and the truck was supposed to go into a shop for wiring it has to go and get the lock fixes. Very frustrating and I would not recommend purchasing this product. Shipping from US to Canada took long enough and it’s not like I can drive in and have the manufacturer correct it and they seem to know that and don’t care.